FAQs

Frequently Asked Questions

What are your shipping options?

We offer standard and express shipping across the UAE. Standard delivery takes 10-14 business days.

Do you offer international shipping?

Currently, we ship within the UAE only. We're working on expanding our shipping options to serve customers internationally.

What is your return policy?

We accept returns within 48 hours of delivery incase of receipt of damaged or defective goods, with a full refund.Items must be unused and in their original packaging. Please contact our customer service team to initiate a return.

How can I track my order?

Since we are doing personal shipping, you will received Realtime update via WhatsApp.

What payment methods do you accept?

We accept cash on delivery or bank transfers.

How do I contact customer support?

You can reach our customer support team via WhatsApp or email or through the contact form on our website. We typically respond within 24 hours.